Things are not as they seem: Kobler & Partner have not fallen off the face of the earth! We are here for you, especially during these difficult times, just as we have been over the past 35 years!
It is true though that the virus has put an abrupt end to our fantastic winter season which saw the launch of a few new exciting trips: Ruedi Kellerhals discovered pristine conditions for backcountry skiing in the Zagros mountains in Iran, while Andreas Neuschmid explored the beauties of Limone Piemonte together with a group. He also returned full of enthusiasm and excitement from a trip to the stunning Aladagla National Park in the Turkish Taurus mountains.
Covid-19 put a brutal stop to this promising season. At first the borders gradually closed; then airlines started to cancel their flights. At the beginning, we were still trying to find alternatives, however, it became clear very quickly that not only the Alps were affected, and the virus had also forced our service providers to close down for safety reasons! This meant that we at Kobler & Partner had a busy time ahead of us. We had to repatriate members who were on a current trip; we had to inform members of upcoming expeditions and tours; we had to discuss this new situation with our many partners around the globe; and we had to cancel hotel and flight bookings. These were hectic times at the Neubrückstrasse in Bern. Being a global tour operator, we had to take responsibility towards our members as well as our partners on the ground; our mountain guides; the Sherpas; the hut wardens; the hotels; the travel agents; the car rental companies; and last but not least our very own employees.
We of Kobler & Partner would like to thank you for your patience and your understanding during these days of unprecedented turbulence! Our team is currently working from home and is still there for you via email at firstname.lastname@example.org. If you would like to speak to us, please send us an email with your questions and your contact number, and we will give you a ring.
But let’s not forget: every cloud has a silver lining! Once this situation is over, we will be able to enjoy the mountains together again.
We have not lost our optimism and are still expecting our summer expeditions to Gasherbrum II and Pik Lenin to go ahead. We assure you that we will continuously assess the situation in Pakistan and Kyrgyzstan and will announce our carefully considered decision for or against a trip nearer the time.
The same applies to our trekking tour “Baltoro-Gondogoro La” starting on 14 June 2020; the Caucasus trekking tour with Elbrus (start 21 June 2020); the Plaisi®-trip to the dream island of Madagascar (start 9 September 2020); and the trekking tour to Sardinia – Selvaggio Blu (start: 17 October 2020).
Please be assured that the safety of our members, mountain guides, employees and Sherpas is our top priority on all our tours. If safety cannot be guaranteed, we will not run the expedition, trekking or mountaineering tour in question. If we are forced to cancel a trip, the registered members will be refunded 100 percent of the amount paid. Let me guarantee you that this is a promise with the support of the Swiss Federal Government.
Just before I go, I would like to remind you that the cancellations of all our trips in the Himalaya this spring do not only affect Kobler & Partner; they have severely affected our Sherpa guides, their families and their livelihoods. As we would like to continue the training programme for the Sherpa community after the times of Corona, we would hugely appreciate your support of the Swiss Sherpa Foundation. For more information, please click here.
Thank you for trusting us, and please stay healthy!
Your Team K&P
Life is better in the mountains!
Update Corona-Virus 23.03.2020
Kobler & Partner is looking ahead.
In the meantime, we have contacted all guests affected by cancellations and we have found solutions. This was our highest priority. Now it is a matter of shaping the future. Even in times of general uncertainty.
Important information for existing bookings and new bookings of expeditions, trips and tours in the Alpine region with Kobler & Partner:
The safety of our guests, employees and partners on site is always our highest priority.
All expeditions and travels from 01.05.2020 onwards will take place. Tours in the alpine region from the 19.4.2020. Of course we are constantly monitoring the situation and we comply with official regulations. If the corona situation changes and expands, we also adapt our decisions. We will communicate in time about the confirmation or cancellation of our tours.
We also want to give you planning security. Of course, we understand the concerns of our guests that they may be stuck with the costs and not be able to take advantage of services. For this reason, we are adjusting our conditions with immediate effect. All costs for bookings on expeditions, travels and tours will be refunded 100% if the expedition/travel/tour is cancelled by Kobler & Partner due to corona. And of course we bear in mind: Our guests come from all corners of the world. In addition to the requirements of Switzerland, we also have the restrictions of Europe and worldwide in mind.
Have confidence and stay healthy!
Your Kobler & Partner Team
Coronavirus – important information 16.3.2020
In the last few days, there have been numerous events. Every day new entry restrictions, flight cancellations and drastic measures are added worldwide due to the coronavirus. We, as a tour operator, are affected by this and we have to re-schedule or cancel expeditions, trips and tours in the alps.
Our guests come from all corners of the world, so in addition to the requirements of Switzerland (Federal Office of Public Health FOPH), we also take into account the requirements of the european and international authorities.
We are also very sorry for our guests who were happy and well prepared.
We will inform all our guests with departures in the next weeks separately. However, we can answer some questions in general already here. Most important: the safety of our guests, staff and partners on site is our highest priority. And of course, official decisions influence the following decisions.
Cancellation of all expeditions, trips and tours in the Alpine region with start until 19.04.2020.
All booked participants will be informed.
Kobler & Partner as organisers are subject to the „Bundesgesetz über Pauschalreisen (Federal Act on Package Travel)”. We try to find a good solution for everyone and goodwill on our part is our highest priority.
Departures with start from 20.04.20 or later
All expeditions, trips and tours in the Alpine region will take place as planned (as of today: 16.03.20).
A free cancellation of these offers is currently not possible.
Should it not be possible to carry out the tour, we will again adhere to the Package Travel Act (see above).
Good to know: Due to our long-standing partnerships and good connections to authorities, we can react very flexibly and accommodatingly.
Due to the extraordinary situation we ask all our guests for understanding if an inquiry requires a longer processing time than usual.