CUSTOMER

At the centre of all our planning and all our actions are our customers. They are the focal point of all our efforts. We speak the language of our customers and, therefore, we can perfectly adapt to your needs. We take the concerns of our customers very seriously.

EMPLOYEES

Just as important are our mountain guides and employees of our agencies abroad. We expect them to put as much effort into their work as we put into our work. Additionally, we also expect our employees to be very cooperative and knowledgeable in the field. This, of course, requires optimal education for our employees, which is supported and at times provided by Kobler & Partner, if so desired.

BUSINESS PARTNERS & STAFF

Partners and staff in a travel destination are chosen by us according to our principles of high quality and our understanding of the current market. We put effort into financially and practically supporting our partners' education and further education. It is our goal to establish longterm cooperative partnerships that help us to meet and keep a high standard of quality.

FOREIGN CUSTOMERS

Cooperation with local partners are an integral part of our philosophy. We treat the locals and their lifestyles with the utmost respect. We see it as natural that our travel guides and our customers adapt to and respect the local customs, rules and traditions.

SECURITY

All our employees are familiar with our security standards and our clearly structured emergency-concept. On expeditions, travels and tours our employees act according to our guidelines.

ENVIRONMENT

Our travels take place outside and often in untouched nature. Our highest goal is to leave the places we visit in the same state as we found them.

FUTURE

Also important to us is securing the long term existence of our company and our employees. This is achieved through expansion, fortification, exclusivity and quality of our travel offers.

1:1

We organise difficult tours in the Alpine region with a consistant mountain guide/guest ration of 1:1

PACKAGE DEALS

For large expeditions and travels we offer package deals.

EARLY BOOKERS

We offer early booking deals for travel offers that include travelling by air.

PROFESSIONELLE LEITUNG

Alle unsere Reisen, Expeditionen und Touren werden durch professionelle und erfahrene Bergführer geleitet.

PROFESSIONAL MANAGEMENT

All our travels, expeditions and tours are guided by professional and experienced mountain guides.

WORLDWIDE EXPERIENCE

For over 30 years we have been gathering worldwide expedition-, travelling- and touring experience.

NEW BENCHMARKS

Thanks to our years worth of expereince - that we gained on exceptional mountains and during exceptional expeditions - we always set new benchmarks, standards and goals throughout the entire world.

EQUIPMENT

We provide our customers and groups with first class group equipment on site.

GROUP SIZE

We put a lot of effort into finding the right group size for the respective expeditions, travels and tours. In order to offer optimal support to our customers, the numbers of mountain guides and the sizes of the local support crews are chosen appropriately to the respective expedition, travel or tour.

SELF-ASSESSMENT

Critical (self-)assessment by the participants is of great importance to us.